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CMS - CATV Operator's Management System

SMS Text Billing

Billing Generation is made easier with a single click of the mouse and statements can either be printed or sent via SMS Reports include:

  • Statement of accountthat can be grouped by special delivery arrangements, area , due dates, collector assigned and by amount
  • Advance Feature: Statemens of account are printed in single copies.
  • SMS Billing and disconnection Notices using UBS Internet MOdem of Globe, Sun & Smart telecommunications network.

Collection & Cash Control

Detailed information regarding collection transaction as well as itinerary and field collector's performance. Report Includes:

  • Collection Itinerary by area, due date and collector assignment
  • Collector’s Performance Tool such as Comparison or Analysis of Expected Collections vs. Actual Collections
    vs. Actual Collections
  • Comparison of Collections from Current and Aging Receivables
  • Daily Cash Collection Reconsilialiation of Cash Receipts with Official Receipts vs. Cash on Hand
  • Alerts for Missing and cancelled Official Receipts
  • Monitoring and Reconciliation of cash Receipts by Collectors, Cashiers, Bayad centers, Agent Banks etc.

Job Service Orders

Monitors accomplished/pemding status of work or job request from subscribers as well as with job orders for in-plant and out-plant equipment maintenance. Reports include:

    Subscriber's JSO In-Plant & Out-Plant equipement
  • New Installations
  • Repairs and Maintenance
  • Diconnection
  • Replacement of parts and materials.
  • Reconnection
  •  
  • Additional Materials
  •  
  • Complaints
  •  
  • Additional TV
  •  
  • Pay Per view
  •  

Tax Reporting Module

Efficient preparation of VAT Output Tax reports and streamlined Income Tax reporting module

Management Audit

Highly Informative Management Reports and Pop-up Alerts that are essential for performing internal audit procedures and control. Reports and features included:

« More »

Inventory Management

Recording of purchases and usage of consumable and non-consumable item in the inventory. Reports include

  • Build - In/Out at per location or warehouse FIFO Pricing
  • Parts and Materials Consumption by Crewh
  • Economic Order of Quantity (Minimum and Maximum quantity in the inventory)
  • Waste Material Report

Receivables Management

  • Subscribers' Outstanding Balances are presented based on number of aging days by 30, 60, 90 and over 90 days. the report is filtered by Area/Location, Due Dates, Collector's Assigned Area and subscriber status.
  • Promisory Notes feature for delinquent and compromise payment arrangements.

Subscriber Relations Management

Helps build-up good customer service and goodwill through:

  • Fast and easy access of Subscriber Ledger
  • Status of Complaints, Reconnections, Disconnections, Additional TVs and New Installations are immediately determined
  • Promissory Notes provision for delayed payments
  • SMS “Text” Reminder for Payment, Follow-ups and Promo Information and other information from Community Channel Advisories
  • Subscriber Prospecting database arising from subscriber inquiries in areas without cable lay-out
  • Subscriber Request for Change of Name

Subscriber Information Management

Database Build-Up of Subscriber Profile for Formulation of Marketing Strategies for Subscriber Retention/Loyalty Programs and Recovery Efforts for Disconnected Subscribers

  • Subscriber Profile Data: Photo, Address Sketch and History
  • Demographic Profile Data: Subscriber Status, Gender, Age Group, Birthdays, Nationality, Advanced Subscriptions, Rented vs. Owned, Retention Data, Shifter, Source of Income, Banking System, Contact Details